Terms of Service for Refundo

Welcome to Refundo. These terms (the Terms) govern access to legal support in tax disputes and refund claims offered at refundotop.com. This policy is effective in 2025.

1. General Information

Operator: Refundo, Business ID CHE-621.783.374. Address: Château de Chillon, Avenue de Chillon 21, 1820 Veytaux, Switzerland. Contact phone: +41761729290.

2. Services Overview

Refundo provides tailored legal support in tax disputes and assistance with refund claims. Services include consultation, document preparation, and case representation.

3. Digital Information Products

We offer digital materials such as guides and tutorials. A user may request a refund within 14 days of purchase if no download or access occurred. To request a refund submit a request via Contact Us. Approved refunds will be processed via the original payment channel within 10 business days.

4. Physical Goods

If a product is damaged or does not meet description, a refund or replacement is available within 30 days of delivery. Requests must be submitted via Contact Us. Items must be sent back in original condition. Approved refunds are processed within 14 business days after receipt of goods.

5. Professional Services

Consultation sessions and legal representation services start upon payment. Clients may request to reschedule a session up to 48 hours before the appointment. Session fees are transferable to another date or person subject to availability and prior notice.

6. Refund Policy for Services

Service fees are refundable only if a request is submitted more than 72 hours before the scheduled start. No refund is available for service elements that have commenced, including document review or negotiation. This is due to resource allocation and preparatory work. To submit a refund request use Contact Us. Approved refunds will be issued within 10 business days to the original payment channel.

7. Amendment of Terms

Refundo may update these Terms in 2025. Clients will be notified via email or site announcement. Continued use of services implies acceptance of changes.

8. Governing Law

These Terms are governed by Swiss law. Disputes are subject to the exclusive jurisdiction of courts in Vaud, Switzerland.