Privacy Policy

Welcome to Refundo. This Privacy Policy outlines how Refundo, located at Château de Chillon, Avenue de Chillon 21, 1820 Veytaux, Switzerland, collects and handles personal data in the context of legal support for tax disputes and refund claims on refundotop.com in the year 2025. By using our site, you agree to the practices described below.

1. Data Controller

The data controller for this website is Refundo (Business ID CHE-621.783.374). For inquiries or requests, please call us at +41761729290 or visit our contact page.

2. Information We Collect

We collect only the information necessary to provide legal support services. This may include:

Contact details (name, email address, telephone number)
Address information
Details about your tax dispute or refund claim

3. Purpose and Legal Basis for Processing

We process personal data for the following purposes:

To assess eligibility for a refund claim
To provide legal advice and representation
To communicate with you regarding your case
To comply with legal and regulatory obligations

The legal basis for processing is your consent and the necessity to fulfill a contract for legal support services.

4. Data Retention

We retain personal data only as long as required to provide our services and to comply with legal obligations, but no longer than five years after conclusion of your case.

5. GDPR Rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

Right of access: You may request a copy of your personal data.
Right to rectification: You may ask to correct inaccurate information.
Right to erasure: You may request deletion of data where permitted by law.
Right to restriction of processing: You may limit how we use your data.
Right to data portability: You may receive your data in a structured format.
Right to object: You may object to certain types of processing.

To exercise any of these rights, please contact us at +41761729290 or via our contact page. We will respond within one month.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

Session cookies to maintain user session
Preference cookies to remember choices
Analytical cookies to measure site usage and improve performance

You can manage cookie preferences through your browser settings. Disabling cookies may affect site functionality.

7. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. Only authorized personnel have access to your data.

8. Third-Party Services

We do not share personal data with third parties except where necessary to provide legal services or to comply with legal obligations. Any third-party service provider is bound by confidentiality obligations.

9. Changes to This Policy

We may update this Privacy Policy in response to changes in law or business practices. The latest version will be published on refundotop.com with the date of revision. Continued use of the site signifies acceptance of any amendments.

10. Contact Us

If you have questions or concerns regarding this Privacy Policy, please call +41761729290 or visit our contact page.

Effective Date: January 1, 2025